Refund Policy

  • Our return policy lasts up to 7 days of delivery.
  • Unfortunately, we can't offer you any refund but an exchange.
  • To return and exchange any product, the product must be unused and in the same condition as it was received. It must be returned in its original packaging as well. We reserve the right to exclude any type of product from our returnable product list.
  • We only replace items that are received by the customer damaged and defective.
  • o exchange an item, you must buy any other item that is in the same price range or more than that of the previous item. If you choose anything less than the price of the previous item in exchange, we are not obliged to refund you the rest of the amount If it is for exchange then the company will do the exchange but for that, the customer has to send the product to the company address first then the company will check that the product is correct. If the product is found to be defective or damaged after checking, the company will repair it and if it cannot be repaired, the company will exchange the product, and then the customer has to take the product back again at his own expense.
  • To replace a product, send us an email at gappuweb@gmail.com