Gappu is an Indian musical instrument brand based in Kolkata, West Bengal. Founded in 2018, we design and handcraft percussion instruments — including cajons, bongos, shakers, djembes, practice pads, and more — with the goal of bringing world-class sound quality to Indian musicians at accessible prices. Every instrument is Made in India and built in our own workshop.

Yes! Gappu appeared on Shark Tank India Season 5 (Episode 23). It was a proud moment for us and for handcrafted Indian instruments. If you haven't seen it yet, look us up — it tells the Gappu story far better than we could here.

Gappu was co-founded by Anirban Bhattacharya and Pallab Ghosh. Both are passionate about music and about building a brand that genuinely serves Indian musicians — from students and hobbyists to touring professionals.

Yes. Gappu instruments are used and endorsed by a growing number of Indian artists and percussionists. Notable collaborators include internationally acclaimed drummer Manjunath NS and several prominent musicians from Northeast and South India. Artist partnerships are an ongoing part of how we validate and improve our instruments. Check out our artist page for more endorsements.

Percussion is our core, but our catalogue is expanding. Our instruments accessories lineup is on its way with guitar strings, amps and other instruments like harmonicas. If you're a guitarist, a learner, or just someone who loves to jam, there's likely something for you in our range, with more categories on the way. Signup for our newsletter to be the f irst to know of our latest drops.

Our current product range includes: Cajon, Travel Cajons, Bongos, Wooden Shakers, Foot Tambourines, Castanets, Djembes, Practice Pads, and instrument bags and accessories. We add new products regularly — sign up to our newsletter to be the first to know.

A cajon (pronounced ka-KHON) is a box-shaped percussion instrument originating from Peru, played by sitting on it and striking the front plate (the tapa) with your hands. It produces bass tones when you hit the centre and bright snare-like tones near the edges. No drum kit? No problem! A Cajon is portable, versatile, and surprisingly powerful. There’s a growing cajon community in India, and our YouTube tutorials can help you get started.

A quick guide: If you are a beginner or on a budget, start with NS 01 or Cratez (₹4,999). If you want portability for travel or jam sessions, the JamBox / Taal is ideal (compact, under ₹5,000). If you are a semi-professional wanting richer tone and a bold look the NS 02 is excellent (₹6,000). If you perform live or record professionally — explore our Premium Cajon range. We also offer cajons for children, check out our Kidz Cajon for more information. Our blog pages provide a tailored guidance.

Our cajons are built with music-grade plywood bodies (typically 12mm) and premium front plates — maple tapa on most models, spruce on select variants. All hardware is screwed for durability. The JamBox uses a Toon front plate for a distinct tonal character. We prioritise materials that balance resonance, longevity, and sustainability

Yes, Gappu’s Adjustable Cajons feature an adjustable snare system. You can tighten or loosen the snares to control the brightness and buzz of the snare tone to suit your playing style. Instructions can be found in the product page.

Yes, we offer cajon bags designed for protection and portability. They're sold separately and listed on our website under Accessories. Check your cajon's product page for the recommended bag size.

You can order directly from our website at gappu.co. Browse the catalogue, choose your product and variant (colour, model), add to cart, and checkout. We accept major debit/credit cards, UPI, net banking and partial cod.

Yes! Use the code GAPPUNEW at checkout for 5% off your first order. We also run a flat ₹799 off on orders above ₹4,499, look for the banner on our website. Subscribe to our newsletter for access to seasonal sales and exclusive offers.

Cancellations can be requested within 24 hours of placing the order. Call us on 1800 833 8433 as soon as possible — we'll do our best to accommodate you, though we cannot guarantee cancellation once the order is packed for dispatch. Kindly mail full details of your order at support@gappu.co.

No, only one discount code can be applied per order. If you enter a second code, it will be automatically removed from the cart.

First, check your spam or promotions folder. If it's not there, email us at support@gappu.co after 24 hours with the name and mobile number used at checkout and we'll verify your order status and resend the confirmation.

Yes, we ship to all serviceable pin codes across India. Gappu is particularly wellestablished in Northeast and South India, but we fulfil orders nationwide. If you're unsure whether we deliver to your location, enter your pin code at checkout to check availability.

Shipping is free on all orders — no minimum cart value required.

Standard orders are typically delivered within 15-21 business days from dispatch. Delivery timelines can vary slightly based on your location and courier availability, especially during festive periods.

Once your order is dispatched, you'll receive a tracking link via email or SMS/WhatsApp. You can use this link to monitor your shipment in real time. If you haven't received tracking details within 48 hours of your expected dispatch date, contact us at support@gappu.co.

We currently ship within India only. We're working on expanding internationally — follow us on Instagram (@gappu.co) for updates.

We do not offer monetary refunds, exchanges are our primary resolution mechanism. We offer a 7-day replacement policy from the date of delivery. This means that if your product arrives damaged, defective, or significantly different from what was described, you can request an exchange within 7 days. Check the Return Policy for more information.

Email us at support@gappu.co within 7 days of receiving your order. Include your order number, a brief description of the issue, and clear photos of the product and packaging. Our team will review your request and respond within 2-3 business days.

To be eligible for an exchange, the product must be unused, in its original condition, and returned in its original packaging. Instruments that have been played, modified, or are not in original packaging may not qualify. Exchanges are made for products in the same or higher price range; if you choose a lower-priced item, the difference in amount will not be refunded.

Shipping damage is covered. If your instrument arrives damaged due to transit — cracked wood, broken snares, dented body — photograph it immediately before unpacking further and email us within 7 days. We'll arrange a replacement at no charge to you.

Our exchange policy covers damage and defects, not change of mind. We'd encourage you to read the product description, check the review section, and view all photos before purchasing. If you're unsure, our team is happy to advise before you buy — just reach out via Instagram DM or email.

All Gappu Premium cajons usually include a 1-Year Manufacturer Warranty covering material and workmanship defects, plus a 6-Month Manufacturer Warranty for our other cajons. Warranty coverage details vary by product; check your specific product page for full terms

Covered: manufacturing defects, material failures under normal use, and structural issues arising from production. Not covered: damage from misuse, improper storage, accidental drops, exposure to excessive moisture or direct sunlight, unauthorised modifications, or normal wear and tear.

Contact us at support@gappu.co with your order number, a description of the defect, and photos of the issue. We'll assess the claim and respond within 3 business days. Approved warranty claims result in a replacement part or unit, as applicable.

Store your cajon in a cool, dry place away from direct sunlight and humidity. Avoid leaving it in a closed vehicle or damp room. Wipe down the surface occasionally with a dry or slightly damp cloth, never use chemical cleaners. When transporting, use a cajon bag to protect the tapa and corners from impact.

Excessive snare buzz is usually a matter of tension adjustment. Open the front panel access point and gently tighten the snare strings or cable. Be careful not to over-tighten it, a few small adjustments make a significant difference. If the problem persists, reach out to us and we may be able to walk you through it or assess a warranty claim. Please note that this method is exclusive to the Adjustable Cajons.

Check that all perimeter screws are tightened uniformly. Loose screws are the most common cause. Use a standard Allen key and go around the tapa in a star pattern to ensure even tension. If tightening doesn't resolve the issue within your warranty period, contact us.

No. Extreme heat (like inside a parked car in summer) and humidity can cause the wood to warp or the glue joints to weaken. Always transport your instrument in a bag and store it indoors at room temperature.

Yes. We welcome bulk orders from music schools, colleges, coaching institutes, event companies, and retailers. Bulk pricing and terms are available — email us at support@gappu.co with your requirements, expected quantity, and delivery timeline and we'll get back to you with a quote.

We do handle select customisation requests — for example, corporate gifting with branding on the tapa, or custom finishes for artist endorsements. Contact us with your brief and we'll assess feasibility, pricing, and lead time on a case-by-case basis. Only for orders with a minimum order quantity of 50.

Absolutely. We're actively expanding our retail and distribution network across India, with a focus on North and West India in the near term. If you're a retailer or distributor interested in stocking Gappu, reach out to us at support@gappu.co.

Email: gappuweb@gmail.com (for orders, returns, warranty, and general queries — response within 3 business days). Phone: 1800 833 8433 and WhatsApp: +91 98319 86796 (for urgent matters and cancellations — available on business days). Instagram: @gappu.co (for quick questions, product queries, and community interaction).

Our team is available Monday to Friday, 10 AM – 6 PM IST. We aim to respond to all emails within 3 business day. Queries received on Sundays or public holidays will be addressed the next working day.

Our official channels are: Website: gappu.co — Instagram: @gappu.co — Facebook: facebook.com/gappuofficial. Be cautious of unofficial accounts. When in doubt, purchase only through gappu.co or verified marketplace listings.